Política de reembolso

Hardware Return Policy:

Final Sale Items are nonrefundable.

The product box must be clean and undamaged, with no marks of any kind. This includes writing,
stamps, or shipping labels. i.e. written RMA numbers.

All products must be double boxed. Original manufacturer's packaging, both inside and outside must be used.

Returns must be complete with all manuals, cables, warranty cards, etc. just as Customer received them. 

Customers have 30 days from date of invoice to request a non-DOA return on hardware
products. The RMA # issued is valid for 10 days from issue date. 

There will be a restocking fee of 25% on returns resulting from customer error.

Customer is responsible for freight costs when returning product.

All warranty-related hardware issues more than 30 days from date of invoice must go through manufacturer. Refer to manufacturer’s website for warranty details and process.

Consumables Return Policy: 

Final Sale Itemsare nonrefundable.

If products show signs of use, they are not returnable to Bravo Store Supplies.

If the product is in unused condition or arrives in poor condition, you can request for a refund or replacement. A replacement product will be invoiced and sent upon receipt of product by Bravo Store Supplies. If you request a refund, you will receive it when Bravo Store Supplies receives the returned product in its original packing materials.

Customer is responsible for freight costs when returning product.

Customers have 30 days from date of invoice to request a non-DOA return on consumable products.